The Operator respects and upholds an individual’s right to privacy and to protection of his or her Personal Information (as defined below). Should you choose to provide Personal Information to us, we will use reasonable security safeguards to ensure that your information is protected.
“Member” means a person who is an individual who has satisfied all membership requirements by providing certain required Personal Information to the Operator for the purpose of gaining access to certain portions of the Website or its content (such as emailed Alphastox Reports), and thereafter remains in good standing.
“Third Party” means an individual or an organization other than the Operator.
“Personal Information” means information about an identifiable individual as defined in applicable privacy legislation. It does not include aggregate information which cannot be associated with a specific individual and it does not include the name, title, business address, or business telephone number or other contact information about an individual at a place of business.
3. Collection of Personal Information
Non-Members: When you browse the Website, you do so anonymously. The Operator does not collect Personal Information about you unless you voluntarily provide it to us when registering with the Website in order to access Members-only portions of the Website and/or to receive our emails, submitting an inquiry to us, or for any other purposes that are identified when or before the time the Personal Information is collected.
Members: Where you interact with the Website to access those sections of the Website that are restricted to Members, we may ask you to register and/or sign in and we will collect certain Personal Information from you if you do so. The Personal Information that we may collect for this purpose may include your name, title, company, business address and phone number, and email address, and any other Personal Information that you choose to provide to us. The Operator collects this information for the purpose of enabling Members’ access to these restricted areas and opting onto our email lists for the purpose of receiving emails from the Operator. Access is granted by submitting certain Personal Information for authentication.
Inquiries: You may submit an inquiry to us through the “Contact” link of the Website. We may ask for certain Personal Information such as your name, e-mail address, and so on. We collect this information in order to enable us to respond to your inquiries in as thorough a manner as possible.
Server logs: Our servers automatically log information about visits to the Website in the normal course of establishing and maintaining web connections. The server logs record statistical information, such as visitors’ IP addresses, time and duration of visit, and websites visited. We collect this information so that we may continuously improve our Content. These statistics are reported in aggregate form only. We may process and use this aggregate data for various purposes, including, but not limited to, analysis of this data for trends and statistics, development of the Website and the Website’s features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. We do not link server log information to any other data in a way that would enable us to identify individual visitors.
4. Use and Disclosure of Personal Information
You may refuse or withdraw consent at any time, subject to legal and contractual restrictions and reasonable notice. You may refuse or withdraw your consent by contacting the Privacy Officer at the address listed below. Our Privacy Officer will explain your options and any consequences of refusing or withdrawing consent, and will record your choices.
The Operator will make reasonable efforts to ensure that Personal Information is as accurate, complete, and current as required for the purposes for which it was collected. If you find any inaccuracies in our information, you can contact the Privacy Officer and we will make the appropriate corrections promptly.
The Operator will use appropriate security safeguards to protect your Personal Information from risks such as unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. Safeguards include physical, administrative, and electronic security measures. Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Website may be read or intercepted by others, and you should therefore take special care in deciding what information you send to us.
When we are required by law to provide information, we take reasonable steps to verify the lawful authority for the collection and we will disclose only the information that is legally required.
You have the right to access your Personal Information under the control of the Operator. Upon request in writing to the Privacy Officer at the address listed below, you will be informed of the existence, use, and disclosure of your Personal Information and you will be given access to that information. In certain exceptional situations, the Operator may not be able to provide access to certain Personal Information that it holds about you. For example, the Operator may not provide access to Personal Information if doing so would reveal Personal Information about another individual. If access cannot be provided, the Operator will notify you, in writing, of the reasons for the refusal and you may contact the Privacy Officer with respect to your questions about the refusal.
The Website is not directed to children under 18 years of age without appropriate parental notice and consent. Protecting the privacy of children is very important to us. We do not knowingly collect or maintain Personal Information from people under 18 years of age. If you are under 18, please do not send any information about yourself to us. In the event that we learn that we have collected Personal Information from a child under age 18 without verification of parental consent, we will delete that information as quickly as reasonably possible.
When appropriate, Members of the Website are given the opportunity to either: (i) opt-out of receiving newsletters, alerts, bulletins, or other similar communications from the Operator or (ii) remove their Personal Information from the Operator’s records. If you wish to opt-out in the manner as listed above, please contact the Operator’s Privacy Officer at the address listed below.
11. Links to Other Sites
13. Web Server Location
The web servers hosting the Website and your Personal Information are located in the United States. By using the Website and by voluntarily providing your Personal Information to us, you are consenting to the transfer of your Personal Information to the web servers hosting the Website in the United States. In addition, you acknowledge that your Personal Information may be available to the United States governments or agencies under a lawful order.
14. Addressing your Questions or Concerns
Suite 303, 750 West Pender Street
Vancouver, BC V6C 2T7
Within a reasonable time upon receiving a written complaint, the Privacy Officer will conduct an investigation into the matter. Within a reasonable time of concluding the investigation, the Privacy Officer will inform you whether the complaint will be allowed or denied. If the Privacy Officer allows the complaint, the Operator will take appropriate measure necessary to rectify the source of the complaint.